Customer Relationship Management
IcSoft CRM, tailored to meet requirements of manufacturing industries, allowing them from pre-sales to payment follow-ups. It has end to end visibility over the entire sales funnel,preventing anyloss of sales opportunities. With built in features, it captures minute details on the customer requirements, technical details. This in turn ensures that the quotation sent are in line with customer specifications and accurate. The sales team based on the customer requirement can generate the quotation through the system, saving on time and effort.
For users it becomes easy to work and operate as it is tuned to manufacturing ecosystem, hence user friendly. IcSoft CRM allows streamlining and structuring from top to bottom and vice versa, making it policy defined uniform across. For reporting, it comes with tabular and pictorial form, hierarchy based, allowing each level users take decisions based on fact driven information..